The InvGate app offers a comprehensive solution for ITSM operations, accessible anytime and anywhere. Tailored for agents, managers, admins, and end-users, this app enhances mobile devices into effective IT support tools.
For Agents:
- Manage workloads efficiently with real-time alerts.
- Resolve requests promptly while accessing the knowledge base.
- Prioritize actions and streamline daily responsibilities.
For Managers & Admins:
- Effortlessly re-assign requests to minimize delays in service delivery.
- Gain valuable insights into team performance to optimize operations.
For End-Users:
- Submit and monitor IT requests while on the go.
- Receive real-time status updates to stay informed about progress.
- Easily approve or deny requests, facilitating timely resolutions.
Key Benefits of InvGate:
- Optimized User Experience: The app features a user-friendly interface designed specifically for mobile environments.
- Stay Connected: Instant notifications ensure constant awareness of ongoing matters.
- Secure: Robust security measures are implemented to safeguard IT operations effectively.
The InvGate Service Desk represents a significant advancement in ITSM efficiency, promising to enhance productivity across various user roles.
Overview
InvGate is a Freeware software in the category System Utilities developed by InvGate.
The latest version of InvGate is 1.1.2, released on 01/14/2025. It was initially added to our database on 01/14/2025.
InvGate runs on the following operating systems: iOS.
Users of InvGate gave it a rating of 4 out of 5 stars.
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